My OneBlood Journey FAQ's
My OneBlood Journey is a program that will notify donors when their donation is on its way to a hospital, and will even let the donor know which hospital their donation is going to.
To participate in My OneBlood Journey, donors will need to opt in by providing an email address and/or a cell phone number.
- Be sure to provide your cell phone number and email when filling out the registration information at the time of your donation.
- Login to your donor account at OneBlood.org and make sure you have opted into communications and check both email and text message.
- Make sure your email address is correct and your spam filter is not blocking any messages from OneBlood.
- We strive to send a message every time but there are circumstances where your donation could have shipped to a hospital outside of our service area. This can be due to many reasons:
- Your unit was a perfect match for a patient at a hospital outside of OneBlood’s service area.
- OneBlood assists other blood centers around the country who have experienced an unforeseen event, such as a mass tragedy or natural disaster.
- OneBlood will also assist other blood centers who may be experiencing a blood shortage. After our local needs are met, if OneBlood is able to assist we send blood to where it is needed to help patients.
- Technology issues, although minimal could happen.
- Issues with email or telephone providers can potentially block communications or have them end up in different mailboxes or spam.
I donated in my hometown and I was notified that my donation went to a hospital in a different city or state. Why was it not sent to a nearby local hospital?
- Your donation may have been sent to a particular hospital because it was a perfect match for a particular patient.
- OneBlood provides blood to more than 250 hospitals throughout the southeast. Depending on availability of the blood supply, donations made with OneBlood can be sent to hospitals anywhere within the OneBlood service area.
My OneBlood Journey
Thank you! You’ve started the first step of this amazing life-saving journey. There is no substitute for blood, generous donors are the only source.
Once you’ve finished donating, your gift’s journey has just begun. Your unit of blood is sent for processing and the sample tubes are sent to the lab for testing.
Every unit of donated blood undergoes 18 state-of-the-art-tests to ensure each and every unit is 100% safe for transfusion.
Meanwhile, your unit of blood is being prepared for hospital shipment. Depending on your blood type and donation method, each unit is optimized for patient use.
Local hospitals send us their requests for the blood they need on a daily, and sometimes hourly basis! My OneBlood Journey, will now notify you when your unit is on its way to a hospital!