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Our most commonly asked questions can be found by visiting our support page.

IMPORTANT: Information OneBlood Donors Who Donated Between July 28 and August 2.

Thank you for your patience. While we've resolved most accounts related to donations made between Monday, July 28th, and Friday, August 2nd, a small number of accounts may still show inaccurate information regarding donation records or rewards, including eGift card balances. Our team continues to work diligently to ensure all remaining updates are made as soon as possible. If your account is affected, there is no need to contact customer support at this time. We expect to have all accounts fully updated shortly.

Thank you for your understanding and continued support.

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Most Commonly Asked Questions

Answers for some of our most commonly asked questions.

Where Do I Redeem My Rewards?

All rewards are located in your donor portal. Sign in or create an account today to start redeeming.

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How Do I Create an Account?

Creating a donor account is easy. Visit the sign in page and navigate to “Create an Account,” follow the steps, enter your information, and hit “create.“

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Can I Donate If I Am Taking Medications?

Most medications do not disqualify you from donating blood; however, the condition you are being treated for may result in you being deferred from donating.

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Most Commonly Asked Questions

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