Following the Holiday, there is an Urgent Need for Platelet Donations. Please Donate Now!
Yes.
If you donated with OneBlood between the dates of July 29th and August 2nd, your donor portal will not reflect the correct eligibility or challenges information. Our team is working on entering your correct donation information and rewards into the portal. Once complete, your account will be up to date. We anticipate all updates to be complete no later than Friday, August 16th.
No.
No. Your donor rewards will reflect the correct amount when we restore access to the store.
If you donated with OneBlood between the dates of 7/29 and 8/2, your donor portal will not reflect the correct eligibility or challenges information. Our team is working on entering your correct donation information and rewards into the portal. Once complete, your account will be up to date.
OneBlood and its cyber security specialists are working around the clock to determine the scope of the event, including any impact to data. We do not have additional information at this time and will provide relevant updates as the investigation continues.
Yes.
OneBlood is required to retain donor records, per the Food and Drug Administration (FDA).
OneBlood continues to collect, test and distribute blood to the hospitals it serves. To help augment our platelet supply, the AABB Disaster Task Force continues to coordinate national resources to assist with additional platelets to be sent to OneBlood.
If you are eligible to donate, please do so immediately. All blood types are needed, but there is an urgent need for platelet donations.
No.
We are currently working with cyber security specialists and are committed to implementing enhanced precautions should they be recommended. The safety and data security of donors, team members, hospital partners and their patients, and the blood supply are our utmost priorities. OneBlood is committed to protecting the safety of the blood supply and the integrity of our lifesaving mission.
Due to our system outage, OneBlood cannot currently process therapeutic donations.
OneBlood Returns to Normal Distribution of Blood to Hospitals Following Ransomware Event
(August 8, 2024 – Orlando, Florida) OneBlood has returned to normal course of business for distribution of blood products to hospitals following a ransomware event.
“The priority has been to bring the critical software system used to manage the blood supply back online and this has been accomplished. OneBlood is processing and distributing blood products to the more than 250 hospitals we serve at a normal output,” said Susan Forbes, OneBlood senior vice president of corporate communications and public relations.
With the blood supply stabilized OneBlood has informed the AABB Task Force that supplemental shipments of blood and platelets to OneBlood are no longer needed, at this time.
“We are grateful for the support we have received from the blood community during an unprecedented time for OneBlood. The combined efforts from the task force, along with a tremendous response from OneBlood donors answering the call for blood and platelet donations ensured our lifesaving mission prevailed, no matter the circumstances,” said Forbes.
On July 29th, OneBlood became the target of ransomware. Despite the challenges the event created, OneBlood quickly implemented alternative processes to continue collecting, testing, processing and distributing blood to hospitals. “Our operations never stopped. Lives depend on the work that we do and nothing will stand in our way of ensuring blood is available when and where it is need. Blood drives on board our fleet of Big Red Buses are taking place, OneBlood donor centers have remained open and blood is being delivered to hospitals around the clock,” said Forbes.
Every two seconds someone needs a blood transfusion. To ensure a ready blood supply at all times, OneBlood encourages eligible blood donors to make blood donation a habit.
“The blood supply cannot be taken for granted. In an instant any one of us can find ourselves on the receiving end of a blood transfusion. Today’s donor is tomorrow’s hero. By making blood donation a habit, you will help ensure a ready blood supply is available at all times,” said Forbes.